Feedback & Inquiry
VibeResearch is developed and operated by Lamedtech. We read every message and aim to respond within 2–3 business days (GMT+7).
Submit Feedback or Inquiry
Tell us what you need, what is confusing, or what you want VibeResearch to build next.
Direct contact
General support
Questions about how to use the platform, uploading data, running analyses, interpreting results, or your account and subscription.
support@viberesearchers.comBilling support
Questions about charges, subscription renewals, package purchases, or billing disputes. Include "Urgent" in the subject line for time-sensitive issues.
Billing inquiryPublication Support consultation
Interested in the Publication Support package, or need help choosing the right package for your research project?
Request consultationLegal, privacy, and data inquiries
For questions about our Privacy Policy, Terms of Service, data processing, or how we handle your information, contact us with an appropriate subject line.
Legal or privacy inquiryData deletion request
To request deletion of your account and all associated data, email us from your registered address with the subject line "Data Deletion Request."
We aim to process deletion requests within 14 business days.
Backup or residual copies may remain for up to 90 days before permanent removal.
Request data deletionResponse time: We aim to respond within 2–3 business days (Vietnam timezone, GMT+7). All inquiries are handled by support@viberesearchers.com.